Did you know that Richmond Physical Therapy and Ashland Physical Therapy are owned by a physical therapist? Do you know why we believe being an independent practice is right for our patients and for us? With a total of approximately 20 employees between both offices, with some working in both locations, our primary mission is to provide evidence-based treatment and education in lifelong self-care. We have no affiliation with a hospital or physician group and are truly an independent small business.
Why do we feel being independent is right for us and our patients? We have no ill will towards hospital organizations or large physician practice groups. In fact, besides providing pediatric physical therapy in our offices, my wife works in the VCU physical therapy department providing acute care services and has enjoyed her position there for many years. However, we feel there are a few reasons that may set apart our private, outpatient, physical therapy clinic from others.
Even though we are private, we still have excellent relationships with physicians in community-based groups and large university hospitals.Some of these relationships have been ongoing for over 25 years and continue to benefit our patients. We have easy access to these physicians and can easily contact them directly to discuss your case or obtain any necessary medical records. Even though we are a “private” practice, we have established ourselves in the community as providing excellent care as evidenced by the continued referrals from these larger organizations.
We feel the main benefit of our private physical therapy practice is that all of our services are provided “in-house.” Our schedulers, administrative staff, therapists, and owner are all within feet of one another regularly. And we interact daily to resolve any and all concerns. Patient issues are solved immediately by going directly to the therapist, clinic director, or owner as needed.
Our patients are our most important referral source. We want to meet your every need from the beginning of your care to the end. We make ease of scheduling a priority, and all patients are offered an appointment within 48 business hours of their phone call. We have our own billing staff who are experts in understanding the idiosyncrasies of health insurance. Our staff will teach you all you need to know about your plan.
Our practice is about taking care of our patients from their first contact with us until the final bill is paid. With over 50 years total of private physical therapy care under our belts, you will be very pleased with your experience with us. And, as a private practice, the owner is merely a phone call or email away if you need him.